Privacy Policy
This Privacy Policy explains how Shawn’s Appliance Repair & HVAC Services (“we,” “us,” or “our”) collects, uses, and protects information when you visit our website or contact us for service.
Information We Collect
We may collect the following types of information:
- Contact information such as your name, phone number, email address, and service address.
- Service details such as appliance or HVAC equipment information, descriptions of issues, and scheduling preferences.
- Website usage data such as IP address, browser type, and pages visited, typically collected through standard analytics tools or server logs.
How We Use Your Information
We use the information we collect to:
- Schedule and provide appliance and HVAC repair services.
- Communicate with you about appointments, estimates, and service updates.
- Respond to questions, reviews, and requests you send us.
- Improve our website, services, and customer experience.
- Maintain business records as required by law.
Sharing Your Information
We do not sell your personal information. We may share limited information with:
- Trusted third‑party providers that help us operate our business (for example, scheduling or payment platforms), but only as needed for them to perform their services.
- Government agencies, courts, or law enforcement when required to comply with applicable laws or legal requests.
Cookies and Analytics
Our website may use cookies or similar technologies to improve site functionality and understand how visitors use our site. You can usually adjust your browser settings to disable cookies, but some parts of the site may not work correctly if you do.
Data Security
We take reasonable and appropriate measures to protect the information we collect from unauthorized access, disclosure, or misuse. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Retention
We keep your information only as long as necessary to provide services, maintain records, resolve disputes, and meet legal obligations.
Your Choices
You may:
- Update or correct your contact information by reaching out to us directly.
- Ask questions about how we use your information.
Third‑Party Links
Our website may link to third‑party sites or services (for example, scheduling or review platforms). We are not responsible for the privacy practices or content of those third‑party sites. We encourage you to review their policies separately.
Children’s Privacy
Our services are intended for homeowners and adult decision‑makers. We do not knowingly collect personal information from children under 13.
Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last Updated” date.
Contact Us
If you have questions about this Privacy Policy or how we handle your information, you can contact:
Shawn’s Appliance Repair & HVAC Services
Daphne, AL 36526
Phone: +1 (251) 463‑8031
Last Updated: February 2026